Tuesday, July 20, 2004

CR - Lark Manufacturing/ Quality Circles

Lark Manufacturing Company initiated a voluntary Quality Circles program for machine operators. Independent surveys of employee attitudes indicated that the machine operators participating in the program were less satisfied with their work situations after two years of the program's start. Obviously, any workers who participate in a Quality Circles program will, as a result, become less satisfied with their job.
 
All of the following weaken the argument above EXCEPT:
 
A. The second survey occurred during a period of recession when rumors of cutbacks and layoffs at Lark Manufacturing were plentiful
B. The surveys also showed that those Lark machine operators who neither participated in Quality Circles nor knew anyone who did so reported the same degree of lessened satisfaction with their work situations as did the Lark machine operators who participated in Quality Circles
C. While pariticipating in Quality Circles at Lark Manufacturing, machine operators exhibited two of the primary indicators of improved job satisfaction: increased productivity and decreased absenteeism
D. Several workers at Lark Manufacturing who had participated in Quality Circles while employed at other companies reported that while participating in Quality Circles in pervious companies, their work satisfaction has increased
E. The machine operators who participate in Quality Circles reported that when the program started, the felt that participation might improve their work situation
 
My answer was A, but since the question finds itself here, my choice was incorrect.
 
 I think it is E which is not relevant to the argument. "The machine operators who participate in Quality Circles reported that when the program started, the felt that participation might improve their work situation" means that the quality of the program is not good. There is no relevance between the this and the job satisfaction.
 
 

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